Dear Our Value Customers,
Any cancellation by you must be informed by email to firstname.lastname@example.org or our Whatsapp: +84 973655154. We will acknowledge your cancellation by email.
If you cancel at least 30 DAYS in advance of the scheduled departure, there is no cancellation fee.
If you cancel between 8 DAYS TO 29 DAYS in advance of the scheduled departure, there is a 50% cancellation fee.
If you cancel within one week ( 7 DAYS ) of the scheduled departure, there is a 100% cancellation fee.
Or if you are on a ship and it is unable to dock for whatever reason, we will refund the amount 100% to you by PAYPAL.
For cancellation due to any other reasons (such as war, civil insurrection, strikes, volcanoes, extreme weather, earthquake or natural disaster…) that makes it dangerous or impossible to safely undertake the tour. We will refund the amount 100% to you by PAYPAL.
Thanks and Warmly Welcome to Vietnam!